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Lenovo has acknowledged widespread issues with its Legion Go handheld gaming device following reports from users whose systems became inoperable after a BIOS update. The company’s statement, released to media outlets, confirmed that some devices experienced blank screens during installation of BIOS version V42, which the manufacturer has since removed from its support website.
Multiple gamers have shared their experiences on social media, with some facing repair bills approaching $300 for devices that stopped functioning after the problematic update. The BIOS version was distributed directly from Lenovo’s website rather than through standard update channels, limiting the number of affected users to original Legion Go 8APU1 models that had the update downloaded during a specific window.
Lenovo’s official recommendation instructs affected users to attempt a power cycle by holding the power button for approximately 10 seconds before restarting the device. Should this troubleshooting step fail to resolve the issue, the company advises contacting customer support. An unconfirmed Lenovo forum post suggests that warranty coverage may extend to repair costs, though the company has not formally committed to covering out-of-warranty repairs beyond what local regulations require.
The company stated it continues to validate future BIOS updates for the Legion Go, though it has not yet provided details about when new versions will be released or what additional safeguards will be implemented.
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Originally reported by Theverge →
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